Psychosocial Risk & Psychological Safety Services

What is it? What does it mean for my business?
What do I need to have done/now need to do?

Psychological injury is now one of the most significant WHS risks facing Queensland businesses. Under the Work Health and Safety Act 2011 (QLD), organisations have a legal duty to identify, assess, and control psychosocial risks—just as they would physical hazards.
 Failure to manage these risks can lead to:
  • Psychological injury claims
  • Regulatory action by Workplace Health and Safety Queensland
  • Increased absenteeism and turnover
  • Reputational damage and leadership exposure
Informed Mental Health helps businesses move beyond box-ticking to build a compliant, defensible, and proactive approach to psychological safety.
Informed Mental Health delivers a structured, legally aligned approach to managing psychosocial risk and psychological safety in Queensland workplaces. 
We deliver: 
  • Identification of psychosocial hazards specific to your workplace 
  • Legally defensible psychosocial risk assessments 
  • Practical, evidence-based control strategies 
  • Support to meet consultation and governance obligations 
  • Integration of psychological safety into existing WHS and HR systems 
Our services are designed to help businesses demonstrate compliance, reduce psychological injury risk, and take a proactive, prevention-focused approach to mental health at work.  All work is aligned with: WHS Act 2011 (QLD) WHS Regulation 2011 Managing the Risk of Psychosocial Hazards at Work Code of Practice 2022

What We Do (End-to-End)

 1. Identify psychosocial hazards - Systematic identification of workplace psychosocial hazards using surveys, consultation, data review, and observation.

2. Assess risk - Documented psychosocial risk assessment assessing likelihood, severity, exposure, and existing controls.

3. Design controls - Selection of reasonably practicable controls using the hierarchy of controls, co-designed with leaders and workers.

4. Support implementation - Practical support to embed controls into operations, leadership practice, and existing WHS systems.

5. Review and improve - Evaluation of control effectiveness and guidance on continuous improvement.

 

What You Get

A documented psychosocial risk assessment - A prioritised psychosocial risk register - A clear, practical control and action plan - Evidence of worker consultation

Documentation suitable for regulator, insurer, or board review - Outcomes for Executives - Confidence WHS psychological safety duties are being met

Reduced risk of psychological injury claims - Stronger officer due diligence position - Clear visibility of organisational psychosocial risks

Demonstrable commitment to worker mental health